Quyen T. Truong is an authority on consumer protection, financial regulation and privacy/data security. She helps financial institutions, investors and e-commerce businesses influence and comply with the law and prevail in bet-the-company proceedings to achieve commercial goals, including crafting pragmatic compliance solutions, supporting multi-million and billion dollar transactions, product and operational initiatives with the emergence of new technologies and business models, and representing them through all phases of federal and state regulation, supervision and enforcement.
Quyen has an impressive fluency in government regulation and enforcement gained through years in senior roles with the Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), and Federal Communications Commission (FCC), as well as private practice.
As CFPB Assistant Director and Deputy General Counsel, Quyen helped build the agency and implement the Dodd-Frank Act. She oversaw all litigation, oversight and review of enforcement activities, and she coordinated with other government authorities, including serving as the agency’s deputy to the Financial Stability Oversight Council (FSOC).
Previously, she oversaw the investigation and litigation of officer and director liability and other claims for the FDIC following the financial crisis. As Associate Bureau Chief at the FCC, she helped implement the seminal 1996 Telecom Act and was cited as a Millennium Leader of Tomorrow for her work on M&A and Internet/digital innovation. Quyen’s prior private practice success included service as a law firm board member and practice group leader specializing in privacy, marketing and online issues, where her pragmatic approach and strategic solutions sealed her reputation as a trusted industry adviser and influencer.
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District of Columbia
Virginia
J.D., Yale Law School, 1989; John M. Olin Fellow in Law, Economics & Policy
B.A., Yale University, 1986 summa cum laude, Phi Beta Kappa
Quyen T. Truong is an authority on consumer protection, financial regulation and privacy/data security. She helps financial institutions, investors and e-commerce businesses influence and comply with the law and prevail in bet-the-company proceedings to achieve commercial goals, including crafting pragmatic compliance solutions, supporting multi-million and billion dollar transactions, product and operational initiatives with the emergence of new technologies and business models, and representing them through all phases of federal and state regulation, supervision and enforcement.
Quyen has an impressive fluency in government regulation and enforcement gained through years in senior roles with the Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), and Federal Communications Commission (FCC), as well as private practice.
As CFPB Assistant Director and Deputy General Counsel, Quyen helped build the agency and implement the Dodd-Frank Act. She oversaw all litigation, oversight and review of enforcement activities, and she coordinated with other government authorities, including serving as the agency’s deputy to the Financial Stability Oversight Council (FSOC).
Previously, she oversaw the investigation and litigation of officer and director liability and other claims for the FDIC following the financial crisis. As Associate Bureau Chief at the FCC, she helped implement the seminal 1996 Telecom Act and was cited as a Millennium Leader of Tomorrow for her work on M&A and Internet/digital innovation. Quyen’s prior private practice success included service as a law firm board member and practice group leader specializing in privacy, marketing and online issues, where her pragmatic approach and strategic solutions sealed her reputation as a trusted industry adviser and influencer.
Select Quotes:
District of Columbia
Virginia
J.D., Yale Law School, 1989; John M. Olin Fellow in Law, Economics & Policy
B.A., Yale University, 1986 summa cum laude, Phi Beta Kappa
Holders Beware: Holder Rule Could Expose Holder to Attorneys’ Fees In Excess of Amount of Contract
California’s Unfair Competition Law and Consumers Legal Remedies Act 2021 Annual Overview
Weakened U.S. Consumer Watchdog Expected to Bite Back if Biden Wins Election
California Attorney General CCPA FAQs – Clarification for Consumers, Help for Businesses
COVID-19’s Impact on Consumer Financial Services Litigation: Chapter 1 - Credit Reporting
Quyen Truong Provides Top Tips for Dealing With Debt During the COVID-19 Crisis
California Consumer Privacy Act Proposed Rules: Modified to Recognize Business Realities?
California Consumer Privacy Act Proposed Rules: Modified to Recognize Business Realities?
Charging Into the New Decade: A Look at California's Expansive Regulatory Moves
Bloomberg Law Leadership Forum D.C. – Privacy & Data Security: Shifting Frameworks
California Supreme Court Limits Scope of Class Action Ascertainability Defense
Quyen Truong Quoted in “Why Aren’t White House Hopefuls Talking About Banking?”
Quyen Truong Quoted in “How Far Will CFPB Go to Modernize Debt Collection Rules?”
SCOTUS Limits the Definition of ‘Debt Collector’ Under the Fair Debt Collection Practices Act
Quyen Truong Quoted in “CFPB Likely to Scrap ATR Portion of the Payday Rule”
Quyen Truong Quoted in “Government Shutdowns Add New Wrinkle to Credit Bureau Reform”
Quyen Truong Quoted in “Kraninger Confirmed as CFPB Director. Will She Bring Change?”
Quyen Truong Quoted in “After Year With Mulvaney, CFPB Enters Kraninger Era”
Quyen Truong quoted in “CFPB path to unwinding payday rule riddled with legal land mines”
Quyen Truong quoted in “Vulnerable Dems side with Warren in Battle over Consumer Bureau”
30th National Forum on Consumer Finance Class Actions and Government Enforcement
Quyen Truong quoted in “Currency Comptroller Resists Calls For Bank Review Info”
Quyen Truong quoted in “Organizational Changes to CFPB Might Have Profound Impact”
"DC Circuit Issues Long-Awaited Opinion Addressing Challenges To FCC's 2015 TCPA Ruling"
Quyen Truong quoted in "Mulvaney Asks for Zero Funding, Saying Current Funds are Adequate"
Quyen Truong quoted in "Not so fast: CFPB effort to reopen payday rule faces hurdles"
Quyen Truong quoted in "Consumer Finance Lawyers Prep Wish Lists as CFPB Retools"
Quyen Truong quoted in "What to Expect Under Mulvaney: Less Hostility Toward Industry"
Quyen Truong quoted in "Trump pick plans radical shake-up of consumer protection agency"
Quyen Truong quoted in "Lawyers predict CFPB pick will be decided in court: report"
Quyen Truong quoted in "Succession Battle at U.S. Financial Agency Seen Headed to Courts"
Quyen Truong quoted in "Radical changes ahead for CFPB after Cordray departure"
Quyen Truong quoted in "With Cordray’s Exit, Could CFPB Moot PHH Constitutional Issue?"
Quyen Truong quoted in "Industry Groups Celebrate Demise of CFPB Arbitration Rule"
Quyen Truong quoted in "Inside Cordray’s ill-fated gamble on CFPB arbitration rule"
Quyen Truong quoted in "Treasury Report Adds To Case Against CFPB Arbitration Rule"
Quyen Truong quoted in "Treasury: CFPB Arbitration Rule Will Bring ‘Extraordinary Costs’"
Quyen Truong quoted in "U.S. consumer finance agency expected to punish Equifax –lawyers"
Quyen Truong quoted in "With or without Democratic director, U.S. consumer watchdog to be weakened"
"Ninth Circuit Rules Plaintiff Has Article III Standing In Spokeo, Leaves More Questions Unanswered"
ACI’s 29th National Conference on Consumer Finance Class Actions & Litigation
Quyen Truong quoted in "At 2017's Mid-Point, Some Key Cases on Bank Radar Screens"
Quyen Truong quoted in "Opponents to Consumer Arbitration Rule Plan Repeal Effort"
Quyen Truong quoted in "Arbitration Rule Sets CFPB Up for Fight With Republicans"
"Second Circuit Holds That Contractually Provided TCPA Consent May Not Be Unilaterally Revoked"
"D.C. Circuit Strikes Down FCC’s Order Requiring Opt-out Language on Solicited Fax Advertisements"
Quyen Truong quoted in "CFPB Would Lose Powerful Legal Weapon Under Republican Plan"
Quyen Truong quoted in "The Watchdog Protecting Consumers May Be Too Effective"
Quyen Truong quoted in "CFPB clearing decks with slew of lawsuits as Cordray battle looms"
Quyen Truong quoted in “The Glory Days of Elizabeth Warren’s CFPB Are Numbered”
Quyen Truong quoted in “What President Trump Means for Regulation and Regulators”
Quyen Truong quoted in “CFPB's Arbitration, Payday Plans May Be Derailed, Gutted”
Quyen Truong quoted in “Trump Win Puts a Bullseye on Elizabeth Warren’s Banking Watchdog”
Quyen Truong quoted in “In Afterglow of Wells Case, U.S. Consumer Agency Faces Fight for its Life”
Quyen Truong quoted in "CFPB Wells Fargo Fine A Red Flag On Pay, Sales Plans"
Quyen Truong quoted in "CFPB Rule Gives Mortgage Servicers Enough Rope to Hang Themselves"
Supreme Court Rules In Spokeo, Inc. v. Robins: Injury Must Be Particularized And Concrete
American Conference Institute’s "Women Leaders in Financial Services Law and Compliance"