American Banker Editorial's CFPB Update: What Recent CFPB Developments Mean for Your Bank

Stroock Special Counsel Benjamin Diehl will be speaking on American Banker Editorial's Web Seminar "CFPB Update: What Recent CFPB Developments Mean for Your Bank." The webinar will be held on May 7, 2015 at 12:00 p.m.ET.

Supervisory highlights from the CFPB unlocks a window into how the agency is thinking about issues that may affect financial institutions not subject to CFPB supervision. Learn about the CFPB’s approach to the following topics:

  • Customer dispute resolution
  • Consumer reporting agency systems and obligations to consumers
  • Furnisher responsibilities
  • Properly drafting debt collection scripts to avoid unfair, deceptive or abusive statements
  • Best practices for using recurring ACH transactions in the debt collection context
  • Using available-balance methodologies for deposit accounts and overdrafts
  • Proper disclosure of overdraft methodologies to consumers
  • Best practices in complying with prohibition of loan originator to receive compensation based on terms of a mortgage
  • Best practices in implementing a new or revamped compliance management system
  • Protected forms of income and fair lending considerations
For more information, click here.